Privacy Policy 

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1. What personal information do you collect?

When you book a call, we collect your name and email address. This information is used solely for communication purposes regarding your booking and the services we provide.

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2. How is my personal information used?

Your personal information is used exclusively to facilitate communication, confirm appointments, and provide our services. We do not share, sell, or use your data for any purposes beyond providing our services.

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3. How do you protect my personal data?

We use secure systems to store and handle your data, ensuring your privacy is protected. We comply with privacy regulations and will not share your information with third parties without your consent.

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4. Will you send me promotional content?

No, we do not send promotional emails. Communication will be strictly related to the services you have requested.

 

Terms & Conditions

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1. What is the booking process like?

Clients can book a call through our website to discuss project details. At the time of booking, no payment is required. The call is an initial consultation to understand your needs.

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2.  When will I be charged for services?

Payments are made via invoices after the consultation call. Each invoice will be customized based on the agreed scope of work, with payment deadlines and methods specified within the invoice.

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3. Can I cancel or reschedule my booking?

Yes, you can cancel or reschedule your booked call. However, we kindly ask for at least 12 hours' notice to avoid any inconvenience.

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4. What if I need to cancel the project after work has started?

Once work has begun, refunds are not available unless otherwise agreed upon in writing. We aim to deliver high-quality results, but project cancellations after work begins are subject to the terms outlined in our agreement.

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5. What is included in the scope of work?

Each project is customized based on your needs. The scope, timeline, and deliverables will be clearly outlined in a proposal or agreement before work begins.

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6. What if the outcome of the project doesn’t meet expectations?

While we strive to deliver the best results and are dedicated to helping your business succeed, it's important to note that results can vary depending on multiple factors beyond the services provided. We will work closely with you to ensure that your expectations are clear, and we will adjust our approach as needed to achieve the best possible outcome within the scope of the project.​

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7. Is there a limitation of liability?

We are committed to delivering the best possible results and supporting your business goals throughout the process. However, we cannot be held responsible for external factors that may affect the results of our work once the project is completed, such as changes in market conditions, client decisions, or other unpredictable events. Our goal is to work closely with you to ensure that the project aligns with your expectations and delivers value to your business.

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8. What happens if I violate the terms?

Any violation of these terms could result in cancellation of services without a refund. By booking a call, you agree to comply with these terms.

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9. How can I contact you for privacy or terms-related questions?

If you have any questions or concerns regarding how your data is handled or about our terms, feel free to reach out to us via the contact form on our website or email us directly at ancanicula@inkthrivecopy.com.